5.1. The (E.U.-)right of withdrawal is not applicable to (short) stays. Your Booking is therefore binding. However, You can cancel Your Booking provided that You adhere to the cancellation amounts as set out in the next paragraph. The remainder will be paid back to You within thirty (30) days after cancellation.
|# days, months or hours before Short Stay||% of Amount still due|
|More than one (1) month||0%|
|Less than one (1) month and more than fourteen (14) days||15%|
|Less than fourteen (14) days and more than seven (7) days||35%|
|Less than seven (7) days and more than three (3) days||60%|
|Less than three (3) days and more than 24 (twenty-four) hours||85%|
|Less than 24 (twenty-four) hours||100%|
5.3. In case Short Stay Provider has its own cancellation policy, Their policy prevails. However, in most cases, with Short Stay Providers We agreed upon the cancellation policy as set out in the previous paragraph.
Short Stay Citizens encourages all travellers to stay safe and follow guidelines from the CDC website. However, if you have to travel for work or family reasons, we have listed a number of important points on why professionally managed serviced apartments are the most appropriate accommodations to stay during this pandemic, instead of staying at other accommodations like Airbnb, hotels or friends.