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Privacy policy

Short Stay Citizens acknowledges that processing personal data correctly is of great importance. Personal data is processed securely and with great due care. We adhere to the Dutch Data Protection Act. In this privacy policy, we explain which personal data we collect, how we use it, and the purpose of processing. We encourage you to read this privacy policy carefully.

Personal data

By using our service, you will provide us with your data, when you book an accommodation for a short stay for example. That data can be personal data: data which can be directly or indirectly traced back to you. We only store and process personal data which you provided us with.

We use your personal data for the following purposes:

  • Your e-mail address is used for our newsletter.
  • We use contact information for the booking of an accommodation. We disclose this information to our short stay providers.
  • In case you provide us with contact information for a question or inquiry, we will only use your information for answering your question or following up on your inquiry.
  • Your payment information is only used to process payment.

We may use personal data on aggregated and anonymized level for our own statistic purposes.


Our website is secured with an SSL certificate, in order to secure the communication between your device and our web server.

Third parties

We will not disclose your personal data to third parties, except for your contact information, which is disclosed to the short stay provider in case you booked an accommodation of the aforementioned short stay provider.

We may use sub-contractors, which sub-contractors may have access and/or process personal data on behalf of us. With sub-contractors, we enter into data processing agreements, in which we stipulate that the sub-contractor has to implement sufficient organizational and technical measures to avoid unlawful processing and that the sub-contractor is only allowed to access and/or process the personal data in accordance with the agreed upon purpose.

Cookies and tracking

Our website uses cookies. A cookie is a small text file which is sent with every page request to our web server. The text file is saved by the browser on the hard drive and/or storage of your computer or device. See our separate cookie policy for full details.

Access, correction and removal

You can always access your personal data through your account. There you can also edit and remove your personal data. Removal of personal data is only possible in case you remove your account completely.


In case you have questions regarding the processing of your personal data, you can contact us by using the contact information on the website.

Websites of third parties

This policy does not cover websites of third parties to which our website links. We cannot guarantee that this third parties will process your personal data correctly. We encourage you to read the privacy policies of this website, prior to using those websites.


We are entitled to change this privacy policy at any moment. We encourage you to read this privacy policy on a regular basis, to ensure you took notice of the most recent version.

Useful information for short stay citizens

Latest blog news


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While staying in a serviced apartment, there are plenty of things to do. The great thing about serviced apartments is that you have the freedom to turn the apartment into your perfect workspace. Use these tips to maximize your productivity while staying in the serviced apartments.


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The world is getting smaller and smaller. And because of the current pandemic, organisations most likely have all or most of employees working remote. And thankfully, technology has made remote communication very easy. 


Safe accommodation

Short Stay Citizens encourages all travellers to stay safe and follow guidelines from the CDC website. However, if you have to travel for work or family reasons, we have listed a number of important points on why professionally managed serviced apartments are the most appropriate accommodations to stay during this pandemic, instead of staying at other accommodations like Airbnb, hotels or friends.